Our Biggest Year-End Sale EVER! 85% OFF on all plans & packages - Make the move today!
Use code85OFFat checkout
HomeBlogHow to Build an SMS Contact List: 12 Proven List-Building Strategies
LIST BUILDING

How to Build an SMS Contact List: 12 Proven List-Building Strategies

Jessica Williams, Growth Marketing Lead
Author
December 3, 2024
Published
11 min read
Read Time

Your SMS marketing list is your most valuable asset. But building it from scratch feels daunting when you're staring at zero subscribers.

The good news? Growing an SMS list is faster than growing an email list. SMS provides immediate value, so conversion rates on opt-in forms are 2-3x higher.

This guide covers 12 proven strategies to build a high-quality, engaged SMS subscriber list—without buying phone numbers or violating TCPA regulations.

Why You Can't Buy Phone Lists (And Shouldn't Want To)

Let's get this out of the way: buying phone lists is illegal for SMS marketing under the TCPA. Period.

The law requires:

  • Prior express written consent
  • Documentation of opt-in
  • Clear disclosure of messaging frequency
  • Easy opt-out mechanism

Purchased lists have none of this. Using them results in:

  • $500-$1,500 fines per text sent
  • Immediate carrier filtering
  • Sky-high opt-out rates (30-50%)
  • Zero engagement
  • Permanent damage to sender reputation

The only legal way to build an SMS list: Organic opt-ins with explicit consent.

Strategy 1: Website Popup Opt-In Forms

Conversion rate: 3-8%
Difficulty: Easy
Cost: Free to $50/month for popup tools

Add SMS opt-in popups to your website targeting first-time visitors or exit intent.

Best practices:

  • Offer immediate incentive (15% off, free shipping, exclusive access)
  • Keep form simple (just phone number and checkbox)
  • Use clear consent language: "I agree to receive SMS marketing from [Brand]"
  • Display terms: "Msg & data rates may apply. Reply STOP to opt-out."
  • Trigger on exit intent or after 30 seconds
  • Mobile-optimized design

Example popup copy:
"Get 15% off your first order! Join our VIP text club for exclusive deals.

[Phone number field]
☑️ I agree to receive SMS marketing messages from [Brand]. Msg frequency varies. Reply STOP to opt-out."

Tools to use:

  • Justuno
  • Privy
  • OptiMonk
  • Klaviyo

Strategy 2: Checkout Opt-In Checkboxes

Conversion rate: 15-35%
Difficulty: Easy
Cost: Free (requires developer or Shopify app)

Add an SMS opt-in checkbox to your checkout flow. Customers are already in buying mode and receptive to staying connected.

Best practices:

  • Place checkbox before payment info (higher visibility)
  • Pre-checked is illegal—must be manually checked
  • Offer order tracking via SMS as value add
  • Use clear consent language
  • Don't make it required for purchase

Example checkout opt-in:
"☐ Text me order updates and exclusive SMS-only deals

I consent to receive SMS marketing from [Brand]. Up to 4 msgs/month. Reply STOP to end. Msg & data rates may apply."

Average results:

  • 20-30% of customers opt-in at checkout
  • 1,000 orders/month = 200-300 new SMS subscribers

Strategy 3: SMS Keywords and QR Codes

Conversion rate: 5-15%
Difficulty: Easy
Cost: Free

Use SMS keywords (text JOIN to 555-123) and QR codes in physical locations, print materials, and events.

Best practices:

  • Use memorable keywords (JOIN, DEALS, VIP, FREE)
  • Print QR codes on receipts, packaging, in-store signage
  • Include CTA: "Text VIP to (555) 123-4567 for 20% off"
  • Auto-reply confirms subscription and delivers offer
  • Works great for brick-and-mortar retail

Example implementation:

  • Receipt: "SAVE 20%! Text SAVE to (555) 123-4567"
  • Packaging insert: QR code → "Scan for exclusive deals via text"
  • In-store poster: "Join our text club! Text JOIN to (555) 123-4567"

Industries this works best:

  • Retail stores
  • Restaurants
  • Events
  • Trade shows
  • Direct mail

Strategy 4: Social Media Opt-In Links

Conversion rate: 2-5%
Difficulty: Easy
Cost: Free

Drive SMS opt-ins from your social media audience using link-in-bio and posts.

Best practices:

  • Create dedicated landing page for SMS opt-in
  • Promote in Instagram Stories with swipe-up
  • Pin opt-in post to top of Twitter/X
  • Use link-in-bio tools (Linktree, Beacons)
  • Offer social-exclusive incentive

Example social post:
"Want exclusive deals sent straight to your phone? 📱

Join our VIP text club and get 20% off your next order!

[Link to opt-in page]

Limited to first 500 subscribers 🔥"

Platforms that work:

  • Instagram (Stories, bio link, posts)
  • TikTok (bio link)
  • Twitter/X (pinned tweet)
  • Facebook (Page CTA button)
  • LinkedIn (for B2B)

Strategy 5: Email to SMS Crossover

Conversion rate: 5-15%
Difficulty: Easy
Cost: Free

Convert your existing email subscribers to SMS subscribers.

Best practices:

  • Send dedicated email: "Get Faster Updates via Text"
  • Add SMS opt-in to email footer
  • Offer SMS-exclusive benefit (early access, special discount)
  • Use urgency ("First 100 subscribers get...")
  • A/B test different incentives

Example email campaign:
Subject: "Want deals delivered faster? 📱"

Body:
"Email is great, but SMS is instant.

Join our text club and get:
✅ Flash sales before anyone else
✅ Exclusive text-only discounts
✅ Order updates in real-time

Click here to join: [SMS opt-in link]

P.S. We'll only text you 2-4 times per month with our best offers."

Results:

  • 10-15% of email list converts
  • 10,000 email subscribers = 1,000-1,500 SMS subscribers

Strategy 6: Contests and Giveaways

Conversion rate: 30-60%
Difficulty: Moderate
Cost: Cost of prize + promotion

Run contests requiring SMS opt-in to enter. People love free stuff.

Best practices:

  • Make opt-in mandatory for entry
  • Promote across all channels
  • Use valuable prize (not generic iPad)
  • Comply with contest rules per state
  • Follow up with winners via SMS
  • Continue engaging non-winners

Example contest:
"🎉 WIN $500 Shopping Spree!

Enter to win:

  1. Text WIN to (555) 123-4567
  2. We'll enter you automatically
  3. Winner announced Friday

By entering, you agree to receive SMS marketing from [Brand]. Reply STOP anytime."

Expected results:

  • 1,000 entries = 1,000 new subscribers
  • 30-50% remain engaged after contest

Strategy 7: Loyalty Program Enrollment

Conversion rate: 40-70%
Difficulty: Moderate
Cost: Loyalty program software

Require SMS opt-in to join your loyalty or rewards program.

Best practices:

  • SMS delivers points balance and rewards
  • Send exclusive member-only offers via text
  • Birthday rewards via SMS
  • Point expiration reminders
  • VIP tier announcements

Example loyalty opt-in:
"Join Our VIP Rewards Club

✅ Earn 1 point per $1 spent
✅ Get $10 off every 100 points
✅ Birthday bonus: 50 points
✅ Exclusive SMS-only flash sales

Enter phone number: [___________]

☐ I agree to receive loyalty program updates and SMS marketing from [Brand]."

Industries this works best:

  • Coffee shops
  • Beauty/salon
  • Retail clothing
  • Restaurants
  • Fitness centers

Strategy 8: Post-Purchase Opt-In

Conversion rate: 20-40%
Difficulty: Easy
Cost: Free

After purchase, ask customers to opt into SMS for better service.

Best practices:

  • Frame as better customer experience
  • Offer order tracking via text
  • Exclusive re-order discounts
  • Early access to sales
  • Thank you page opt-in form

Example thank you page:
"Order confirmed! 🎉

Want text updates on your order?

Enter phone number: [___________]

We'll text you when it ships + send exclusive offers.

☐ Yes, send me SMS updates and exclusive deals

Reply STOP anytime. Msg frequency varies."

Strategy 9: Referral Incentives

Conversion rate: 10-25% of referee list
Difficulty: Moderate
Cost: Referral reward cost

Incentivize existing SMS subscribers to refer friends.

Best practices:

  • Give both parties rewards
  • Make sharing easy (forward message)
  • Track referrals with unique codes
  • Gamify with leaderboards
  • Tiered rewards for multiple referrals

Example referral campaign:
"REFER A FRIEND, GET $20!

Share this: [Your friend gets 20% off, you get $20 credit]

How it works:

  1. Forward this message to friends
  2. They text JOIN to (555) 123-4567
  3. They get 20% off first order
  4. You get $20 credit

More referrals = more rewards!"

Strategy 10: Event Registration Opt-Ins

Conversion rate: 50-80%
Difficulty: Easy
Cost: Free

Collect SMS opt-ins during webinar, workshop, or event registration.

Best practices:

  • Offer reminders via SMS
  • Send post-event follow-up
  • Share event recording via text
  • Exclusive attendee offers
  • Future event early access

Example event opt-in:
"Register for Free Webinar

[Event details]

☐ Text me a reminder 1 hour before
☐ Send me the recording via SMS
☐ Notify me about future events

By checking, I consent to receive SMS from [Brand]."

Strategy 11: In-Store Tablet Sign-Ups

Conversion rate: 30-50%
Difficulty: Easy
Cost: $100-300 for tablet + stand

Use tablets at checkout or in-store for customers to opt-in directly.

Best practices:

  • Place at checkout (captive audience)
  • Offer instant coupon after opt-in
  • Simple interface (just phone + checkbox)
  • Train staff to mention benefit
  • Sanitize tablet regularly

Example tablet form:
"GET 20% OFF TODAY!

Enter phone number: [___________]

☐ Text me exclusive deals (2-4x/month)

Reply STOP to end. Msg rates may apply.

[SUBMIT]

Discount code will be texted immediately!"

Strategy 12: Content Upgrades and Lead Magnets

Conversion rate: 15-35%
Difficulty: Moderate
Cost: Time to create content

Offer valuable content (ebooks, checklists, templates) in exchange for SMS opt-in.

Best practices:

  • Gate high-value content
  • Deliver content via SMS link
  • Follow up with related tips
  • Nurture into customers
  • Use content specific to audience

Example lead magnet:
"Free Download: 10 SMS Marketing Templates

Get 10 proven SMS templates you can use today.

Enter phone to get instant access: [___________]

☐ I agree to receive the templates + SMS marketing tips from [Brand]

Reply STOP anytime."

Content ideas:

  • Templates/swipe files
  • Checklists
  • Exclusive guides
  • Calculator tools
  • Video tutorials

SMS List Building Mistakes to Avoid

1. Buying Phone Lists

Why it fails: Illegal, zero engagement, carrier filtering, massive fines

2. Pre-Checked Opt-In Boxes

Why it fails: Not valid consent, high opt-out rates, compliance violation

3. No Value Proposition

Why it fails: "Sign up for texts" isn't compelling. Offer something valuable.

4. Too Much Friction

Why it fails: Asking for name, email, AND phone reduces conversions. Phone + checkbox is enough.

5. Hidden Terms

Why it fails: Must clearly state frequency and how to opt-out

6. Not Delivering Promised Value

Why it fails: If you promised exclusive deals, send exclusive deals

7. Sending Too Soon

Why it fails: Instant follow-up is spam. Confirm subscription first.

How to Maintain a Healthy SMS List

Regular List Cleaning

  • Remove opted-out numbers immediately
  • Delete invalid numbers after 2-3 failed attempts
  • Identify and remove duplicate entries
  • Respect "don't contact" requests

Engagement-Based Segmentation

  • Tag by source (website, checkout, event)
  • Track engagement levels (active vs inactive)
  • Re-engagement campaigns for dormant subscribers
  • Sunset policy for never-engaged contacts

Compliance Documentation

  • Store opt-in timestamps
  • Keep records of opt-in language
  • Document consent source
  • Maintain audit trail

SMS List Growth Goals by Business Size

Startup (0-1,000 orders/month)

  • Goal: 100-500 SMS subscribers in Month 1
  • Strategy: Website popup + checkout opt-in
  • Projected growth: 100-200/month

Small Business (1,000-10,000 orders/month)

  • Goal: 2,000-5,000 SMS subscribers
  • Strategy: All strategies except in-store (if e-commerce)
  • Projected growth: 500-1,000/month

Mid-Market (10,000-100,000 orders/month)

  • Goal: 20,000-50,000 SMS subscribers
  • Strategy: Multi-channel approach + paid promotion
  • Projected growth: 2,000-5,000/month

Enterprise (100,000+ orders/month)

  • Goal: 100,000+ SMS subscribers
  • Strategy: All strategies + dedicated campaigns
  • Projected growth: 10,000+/month

Measuring SMS List Building Success

Key Metrics to Track

Opt-In Conversion Rate:

  • Website popup: 3-8%
  • Checkout: 15-35%
  • Email crossover: 5-15%
  • Social media: 2-5%

List Growth Rate:

  • Target: 5-10% monthly growth
  • Compound effect over 12 months
  • Factor in churn/opt-outs

Engagement Rate:

  • First 30 days: 60-80% should engage
  • After 90 days: 30-50% engagement
  • Below 20% = list quality issues

Opt-Out Rate:

  • Healthy: <1% per campaign
  • Warning: 1-2% per campaign
  • Critical: >2% per campaign

Conclusion: Build Your SMS List the Right Way

Building an SMS subscriber list takes time and strategy, but the payoff is massive. A list of 10,000 engaged SMS subscribers can generate $50,000-$100,000+ in annual revenue.

Start with these three tactics:

  1. Add SMS opt-in to your checkout flow (highest conversion)
  2. Create a popup with compelling incentive (broad reach)
  3. Cross-promote SMS to email list (quick wins)

Then expand to:

  • Social media promotion
  • Loyalty program enrollment
  • Contests and giveaways
  • Referral campaigns

Remember: quality > quantity. 1,000 engaged subscribers who opted in willingly are worth more than 10,000 purchased numbers that never convert.

Ready to start building your SMS list? DMText provides opt-in forms, keyword campaigns, QR codes, and compliance tools to grow your list the right way. Sign up today and start collecting subscribers in minutes.

READY TO IMPLEMENT THIS STRATEGY?

DMText makes it easy to execute the tactics you just learned.

GET STARTED TODAY →