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FREQUENTLY ASKED QUESTIONS: SMS MARKETING, 10DLC & DMTEXT FAQS

Find answers to common questions about DMText, 10DLC registration, pricing, features, and SMS marketing best practices.

76+ QUESTIONS7 CATEGORIES

10DLC & COMPLIANCE

Questions about 10DLC registration, carrier approval, and SMS compliance

PRICING & PLANS

Questions about pricing, plans, billing, and costs

FEATURES & CAPABILITIES

Questions about what DMText can do for your business

GETTING STARTED

Questions about setup, onboarding, and first campaigns

TECHNICAL & API

Questions about API, integrations, and technical capabilities

DELIVERABILITY & PERFORMANCE

Questions about message delivery, rates, and performance

MESSAGING BEST PRACTICES

Questions about SMS marketing strategy and optimization

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RELATED RESOURCES

SMS Glossary

Learn SMS marketing terminology with our comprehensive glossary.

10DLC Guide

Everything you need to know about 10DLC registration and compliance.

Platform Comparisons

See how DMText compares to other SMS marketing platforms.

FREQUENTLY ASKED QUESTIONS: SMS MARKETING, 10DLC & DMTEXT FAQS

10DLC & COMPLIANCE

What is 10DLC and why do I need it?

How long does 10DLC approval take with DMText?

What information do I need for 10DLC registration?

How much does 10DLC registration cost?

What are common reasons for 10DLC rejection?

What message throughput can I expect with 10DLC?

What is TCR (The Campaign Registry)?

How does DMText help with TCPA compliance?

What are the opt-in requirements for SMS marketing?

How does DMText handle opt-outs?

What's the difference between 10DLC and short codes?

Should I use toll-free or 10DLC numbers?

Can I use my existing phone number for SMS marketing?

Can I register multiple campaigns under one brand?

Can sole proprietors register for 10DLC?

Does 10DLC registration need to be renewed?

Do I need separate approval from each carrier?

What content is prohibited under 10DLC?

Does 10DLC apply to international messaging?

Are there special 10DLC requirements for nonprofits?

PRICING & PLANS

What pricing plans does DMText offer?

How much does each SMS cost?

Does DMText offer a free trial?

Are there long-term contracts?

How much do MMS messages cost?

Are there limits on contacts or lists?

Are there overage charges?

How does billing work?

What enterprise pricing is available?

What payment methods do you accept?

FEATURES & CAPABILITIES

Can I send mass text messages?

Does DMText support two-way conversations?

What automation features are available?

Can I send picture messages (MMS)?

Can I personalize messages?

Can I schedule messages for later?

What contact management features are included?

Can I use keywords for text-to-join?

Can I track link clicks?

What analytics and reporting are available?

Can multiple team members use DMText?

Are message templates available?

Is there a mobile app?

What compliance tools are included?

What integrations are available?

GETTING STARTED

How do I get started with DMText?

How long does it take to start sending?

How do I import my existing contacts?

What should I know before sending my first campaign?

Is training or support available?

Can I migrate from another SMS platform?

How do phone numbers work?

How do I send my first text free?

What business verification is required?

Can I send test messages before launching?

TECHNICAL & API

Does DMText have an API?

Where can I find API documentation?

Does DMText support webhooks?

What are the API rate limits?

Are SDKs available?

Does DMText integrate with Zapier?

Can I integrate with my CRM?

Does DMText integrate with e-commerce platforms?

Can you build custom integrations?

What security certifications does DMText have?

DELIVERABILITY & PERFORMANCE

What is DMText's delivery rate?

Why might a message fail to deliver?

How do I avoid carrier filtering?

How fast are messages delivered?

Can I get delivery reports?

MESSAGING BEST PRACTICES

When is the best time to send SMS campaigns?

How long should SMS messages be?