Toll-free SMS allows businesses to send and receive text messages using toll-free phone numbers (800, 888, 877, 866, 855, 844, 833 prefixes). These numbers offer a middle ground between short codes and 10DLC.
Toll-Free SMS Benefits
Toll-Free Verification Process
All toll-free numbers used for SMS must be verified:
1. Submit business information
2. Describe messaging use case
3. Provide sample messages
4. Carrier review (typically 5-10 days)
Toll-Free vs 10DLC vs Short Code
| Feature | Toll-Free | 10DLC | Short Code ||---------|-----------|-------|------------|| Format | 1-8XX | 10 digit | 5-6 digit || Throughput | 10 msg/sec | Varies | 100+ msg/sec || Setup Time | 5-10 days | 36 hrs (DMText) | 8-12 weeks || Cost | Medium | Low | High || Best For | National reach | Local presence | Enterprise |